HVAC Manufacturer Warranty Guide
Provided by 888 Heating & Air Conditioning

If you’ve recently purchased a new HVAC (Heating, Ventilation, and Air Conditioning) system and have questions about your warranty, 888 Heating and Air Conditioning in Denver, CO is here to help you understand everything you need to know about manufacturer warranties. Your comfort is our priority, and knowing the ins and outs of your HVAC warranty is crucial in ensuring that your heating and cooling systems run smoothly. In this comprehensive guide, we’ll delve into what an HVAC warranty is, how it works, what it covers, what it doesn’t cover, and how to register your unit.

What is an HVAC Manufacturer Warranty?

An HVAC manufacturer warranty is a guarantee provided by the manufacturer of your heating or cooling system to cover certain repair or replacement costs within a specified period. Essentially, it offers you peace of mind by protecting you from unforeseen expenses resulting from defects in materials or workmanship during the warranty period.

How do they work?

When you purchase an HVAC system, it typically comes with a manufacturer’s warranty. This warranty outlines the terms and conditions, including the duration and coverage of the warranty. In the event of a malfunction or breakdown covered by the warranty, the manufacturer will either repair or replace the defective components or the entire unit, depending on the terms of the warranty.

What is the Difference Between a Labor Warranty and a Manufacturer Warranty?

It’s important to distinguish between a manufacturer warranty and a labor warranty:

Manufacturer Warranty: This warranty covers defects in the equipment itself, such as the compressor, heat exchanger, or other major components. It does not cover the cost of labor for installation or repair.

Labor Warranty: A labor warranty, on the other hand, covers the cost of labor associated with installation and repairs. However, labor warranties are often offered separately from the manufacturer warranty and may have different terms and durations.

How long is my HVAC Warranty Valid?

HVAC manufacturer warranties vary in duration. Common warranty periods range from 5 to 10 years or even longer for some premium systems. The specific duration of your warranty should be outlined in your product documentation. It’s essential to keep track of the warranty’s expiration date to ensure you are covered during the warranty period.

 

At 888 Heating & Air Conditioning, we have a labor warranty on every system we install for up to ten years if you purchase our regular maintenance program with your newly installed unit. If work has not been performed to you satisfaction, please let your technician know and give them a chance to correct it before payment is collected. You may also contact the main office at any time at (303) 770-2776 with any remaining questions or concerns. 

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What Doesn’t My Manufacturer HVAC Warranty Cover?

While HVAC manufacturer warranties provide valuable protection, there are certain limitations and exclusions you should be aware of:

  1. Labor: Manufacturer warranties typically do not cover the cost of labor for installation or repairs. Labor costs are usually the responsibility of the homeowner unless a separate labor warranty is purchased.

 

  1. Certain Parts: Some components, such as filters or thermostats, may not be covered by the manufacturer’s warranty. Always check your warranty documentation for a list of covered parts.

 

  1. Maintenance Items: Routine maintenance, such as filter replacements and cleaning, is typically not covered by the manufacturer’s warranty. It’s essential to perform regular maintenance to keep your system in good working condition.

 

  1. Certain Circumstances or Natural Disasters: Damage resulting from natural disasters, accidents, or improper use may not be covered. Check your warranty for specific exclusions.

 

  1. Ownership Changes: In some cases, transferring the warranty to a new homeowner may not be allowed. Be sure to understand the warranty transfer policy if you plan to sell your home.

What is the Difference Between a Labor Warranty and a Manufacturer Warranty?

When you purchase an HVAC system, it typically comes with a manufacturer’s warranty. This warranty outlines the terms and conditions, including the duration and coverage of the warranty. In the event of a malfunction or breakdown covered by the warranty, the manufacturer will either repair or replace the defective components or the entire unit, depending on the terms of the warranty.

How Should I Register my HVAC System for the Warranty?

To activate your HVAC manufacturer warranty, you’ll typically need to register your system. Here are the steps to ensure your warranty is valid:

  1. Keep Your Proof of Purchase: You’ll need a copy of your purchase receipt as proof of when and where you bought the system.
  2. Complete the Warranty Registration: Visit the manufacturer’s website or use the provided registration form to submit your warranty information. This typically includes your name, address, contact information, and details about your HVAC system.
  3. Retain Warranty Documentation: Keep a copy of your warranty certificate and any associated documents in a safe place. This will serve as your proof of warranty coverage.

 

At 888 Heating & Air Conditioning, we typically register our client’s equipment for them to reduce the potential for errors, and to prevent the warranty from being invalidated. Our clients can also call us with any questions about their warranty, and since we completed the registration, we have the warranty information in our records.

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What Can Invalidate An HVAC Manufacturer Warranty?

Understanding what can invalidate your HVAC manufacturer warranty is essential to maintaining your coverage:

  1. No Proof of Regular Service: Neglecting regular maintenance and failing to provide documentation of service can void your warranty. You should save all paperwork and invoices of services performed after any repair, tune-up or installation done on your HVAC system. If you just purchased or are currently purchasing a home, ask the seller to provide any documentation or records of service they may have on the HVAC system.
  2. The Warranty Was Not Registered within a Certain Period of Time: Manufacturers often require warranty registration within a specific timeframe after installation. Failure to register in time may invalidate your warranty.
  3. Improper Installation: If your HVAC system is not installed by a licensed professional according to the manufacturer’s guidelines, your warranty may be voided.

  4.  Lack of Annual Maintenance: Regular maintenance is crucial to the longevity of your HVAC system. Failure to perform annual maintenance can result in a voided warranty.

  5.  Commissioning Process for HVAC Equipment
    At 888 Heating & Air Conditioning, we perform thorough commissioning on every installation we do to ensure optimal equipment performance.

    Although commissioning is not required to be performed industry-wide, 888 Heating will take the extra time to ensure your system is properly installed. Your installation can work just as well without testing it this way, but there is no way to know for sure unless it’s commissioned.

  6. Final Quality Inspection
    Additionally, an 888 Heating & Air Conditioning will complete a full Quality Inspection on every system installation we do. You can have peace of mind knowing your new equipment is properly installed and running at maximum performance.

Does A Homeowners Warranty Cover HVAC Repairs?

If you recently purchased a home, you may have been provided a homeowner’s warranty. This is a policy that covers the cost of repairing appliances if they break down soon after you’ve taken ownership, but it is offered through a third-party, not issued by a manufacturer.

What is the Difference Between my Homeowners Warranty and my HVAC Warranty?

It’s important to distinguish between your homeowner’s warranty and your HVAC manufacturer’s warranty:

Homeowner’s Warranty: A homeowner’s warranty typically covers various systems and appliances in your home, including plumbing, electrical, and kitchen appliances. It is often purchased separately from your home and is designed to provide coverage for unexpected breakdowns.

HVAC Manufacturer Warranty: An HVAC manufacturer warranty specifically covers the heating and cooling components of your HVAC system. It is provided by the manufacturer of the HVAC equipment and is usually included with the purchase of a new system.

Why Doesn’t My Home Owner’s Warranty Cover my HVAC Repair?

Homeowner’s warranties and HVAC manufacturer warranties serve different purposes:

  1. Scope: Homeowner’s warranties are designed to cover a broad range of home systems and appliances, while HVAC manufacturer warranties focus solely on your heating and cooling equipment.
  2. Specificity: HVAC systems are complex and require specialized knowledge for installation and repair. Manufacturer warranties are tailored to address the unique needs and potential issues of HVAC systems.
  3. Expertise: HVAC manufacturer warranties are often more comprehensive and better equipped to handle the specific challenges associated with HVAC systems. Homeowner’s warranties may not provide the level of expertise needed for HVAC repairs.

 

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Manufacturer Warranty Links

888 Heating & Air Conditioning offers a wide selection of HVAC and water heater products. If you own one of these units and would like to review your warranty information, here’s a list of products and links to their warranty information:

American Standard
Dailkin

In summary, understanding your HVAC manufacturer warranty is essential to protect your investment and ensure your comfort. Regular maintenance, proper installation, and adherence to warranty terms are key to maintaining your coverage. If you have any questions or need assistance with your HVAC system or warranty, don’t hesitate to contact 888 Heating and Air Conditioning. We’re here to keep you comfortable year-round.

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What Our Customers Are Saying About Us

5 stars
Highly recommend 888 Heating. Deri and the entire team are professional, punctual and courteous. Signing up for the service contract with 888 is one of the best decisions I have made as a homeowner.
John B.
888 Heating & Air Conditioning is an awesome company. I've had them come out to do annual preventive maintenance checks on my ductless heat pump since it was installed. I have recommended them to friends and family.
Jessica F.
888 Heating & Air Conditioning did a great job helping with our thermostat. The technician, Garen, provided great services, worked fast, cleaned up and explained everything I asked about, very professional.
Kevin M.
Excellent and informative service from Garen. He is clearly an expert and spent time explaining the differences and issues with our two heating units. We'll definitely be contacting 888 for our AC unit servicing in the spring!
Becky T.
These guys do great work and care about the results. At first the zoning was not working as well as I expected but the 888 team returned and made adjustments on several occasions. The system now works beautifully and we are very happy with the results.
Scott W.
Our technician was courteous, knowledgeable and very straightforward. He answered all my questions and helped us to understand the quirks of our system.
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